When you move into a property you will be asked to provide a secured deposit as part of your tenancy agreement. We use MyDeposit to register bonds on rental properties.
MyDeposit means your deposit is insured and protected and acts as an intermediary between you as the tenant and us as your letting agent. For student accommodation, all our managed properties require a £200 bond per person. But what happens with your deposit when it comes time to move out and what steps can you take to maximise the chance of getting your full deposit back?
Maximise your chances of getting your full deposit back starts when you move in. As part of the move in process, we send an inventory to all tenants detailing any property damage and ensuring this has been noted on the property report. If there is anything we have overlooked or missed, it is important to report this within 10 days of receiving the inventory. Taking the time to do this when you first move in ensures it will not be attributed to your household when you move out.
During your tenancy
During your tenancy, it is important to ensure that the property is well maintained. We ask all our tenants to report problems as soon as they happen either via telephone, email or by popping into the office.
Once a problem has been identified we can then use our expert knowledge to send one of our certified, approved tradesmen out to solve the problem with as little disruption and fuss as possible.
Making us aware of maintenance issues at the earliest opportunity means we can minimise the risk of damage that might affect your deposit and ensure that the property continues to be well maintained during your tenancy.
We do also ask that tenants be respectful of the property during their tenancy. Whilst a degree of wear and tear is expected and won’t affect your deposit. Wear and tear is described as reasonable use of the premises by the tenant and the ordinary operation of natural forces. But what does this mean? An example of wear and tear might be signs of wear on a fabric sofa whereas if there was a spill on the couch this would fall out with what would be considered wear and tear.
Many of our tenants choose to clean the property themselves before they leave and this can be a great way to ensure you get your full deposit back as professional cleaning is deducted from the security deposit and is only charged where professional cleaning is necessary.
Our expectation for the standard of cleanliness of the property is that it will be thoroughly cleaned. A good way to think if this is to consider the condition you would like to find the property in if you were the new tenant. This means tackling some of those bigger jobs such as making sure the oven and windows are clean.
As well as ensuring the property is clean, we also recommend that you ensure all lightbulbs are in place and that the smoke alarms have batteries. It is small details like this that can easily be overlooked, but landlords will make these deductions from your deposit if they are not in place.
When you are moving out there will be lots of things to organise, but please don't forget to keep in contact with us as we tie up the final loose ends of your tenancy. We will require confirmation that you have closed utility accounts and provided final meter readings as well as informed the council to close your Council Tax account. Don’t worry though, as your property manager we are here to help! If there is anything you need assistance with please remember to reach out and ask, we are always happy to offer our advice on how to have a smooth end to your tenancy.